There are two elements that are foundational to the long-term success of an organization. As odd as this may sound, they are love and respect. Said negatively and drastically, if there is hostility and contempt, the organization cannot continue to succeed if it has succeeded, at least not significantly. Put it this way, good people leave and customers sense something is wrong. Join Emerson and Jonathan as they discuss this topic of business, which does apply to other environments such as teacher and student, coach and player, etc.
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